At Pihutique, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, purchase our products, create an account, or interact with our services.
By using www.pihutique.com, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect different types of information when you use our website or services.
Personal Information
When you create an account, place an order, contact us, or subscribe to our communications, we may collect:
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Full name
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Email address
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Mobile/phone number
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Billing and shipping address
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Order and transaction details
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Account/login information
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Information you provide through customer support or contact forms
Payment Information
Payments made through our website may be processed through third-party payment gateways. We may receive transaction-related information such as payment status, transaction ID, and payment method.
We do not intend to store your complete debit card, credit card, or banking credentials on our servers.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser type and device information
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Operating system
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Pages visited
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Time spent on the website
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Referring website or source
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Website usage and interaction data
This information helps us understand how visitors use our website and improve our services.
2. How We Use Your Information
We may use the information collected to:
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Process and deliver your orders
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Create and manage your account
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Confirm and provide updates about your orders
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Provide customer support
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Respond to enquiries and requests
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Process payments and refunds
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Improve our website, products, and services
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Personalize your shopping experience
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Send important service-related communications
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Send promotional offers, newsletters, and updates where permitted
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Prevent fraud, misuse, and unauthorized activities
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Maintain website security
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Comply with applicable laws and legal requirements
3. Cookies and Similar Technologies
Pihutique may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
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Remember your preferences
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Keep items in your shopping cart
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Understand website traffic and usage
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Improve website functionality
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Provide relevant content and marketing
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Analyze the performance of our website and campaigns
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers who help us operate our business, including:
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Payment gateway providers
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Shipping and delivery partners
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Website hosting and technology providers
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Analytics and marketing service providers
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Customer support providers
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Professional advisors, where required
These service providers may access information only as necessary to perform services on our behalf and are expected to handle your information responsibly.
We may also disclose information where required by law, legal proceedings, government authorities, or to protect our rights, customers, website, or business.
5. Marketing Communications
If you choose to subscribe to our newsletters, promotional communications, or marketing updates, we may send you information about:
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New products
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Special offers
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Discounts
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Promotions
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New collections
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Other Pihutique updates
You can unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication or by contacting us.
Please note that you may still receive essential communications related to your orders or account.
6. Third-Party Services and Links
Our website may use third-party services and may contain links to external websites, social media platforms, payment services, or other websites.
These third parties have their own privacy policies and terms. Pihutique is not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policies of any third-party service you choose to use.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
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Provide our products and services
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Complete transactions
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Maintain business and accounting records
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Resolve disputes
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Prevent fraud and misuse
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Comply with legal and regulatory requirements
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of certain personal information
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Withdraw consent where processing is based on consent
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Opt out of promotional communications
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Raise concerns regarding the handling of your personal information
To make a privacy-related request, please contact us using the details provided below.
10. Children's Privacy
Our website is not intended for children who are not legally permitted to use online shopping services.
We do not knowingly collect personal information from children without appropriate consent where such consent is legally required.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.
Any updated version will be posted on this page with a revised "Last Updated" date.
We encourage you to review this page periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Pihutique
Website: www.pihutique.com
Email: pihutiquearts@gmail.com
Address: Shop no-27, Gajanand Cloth Market, sheopur road, Pratap nagar, Jaipur-302033
We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.
By using the Pihutique website, you acknowledge that you have read and understood this Privacy Policy.